Since 17 June 2022, 999bsl.co.uk has been live, allowing British Sign Language (BSL) users to contact the UK emergency services in their first language, for free.

A person with hearing difficulties can make a video call to a qualified and experienced BSL interpreter who is in a call centre. The interpreter translates what the caller is signing into spoken English for the emergency services to hear, and signs what the emergency services are saying back to the caller.

The site also contains download links to the (UK) apps for Android and iOS, which can be used in place of the website.

Please note that the existing emergency text relay and emergency SMS service for people with hearing difficulties will continue unaltered. 

Simply call us on 03333 441515 or fill in the contact form below for information.